A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business.
Likelihood of AI replacement: Very Likely
Automated phoning and scheduling systems have the potential to replace the role of a receptionist. The possibility of computerization and automation of this role is nearly 96%. Most of the multinational companies and huge business organizations which don’t have an office-wide telephoning system are going for these automated systems.
